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Julia Dhar

Fellow, Science-based Approach to Human-centric Change

Expertise

Education

  • MPP, Harvard Kennedy School
  • BA, Economic and Social Sciences, University of Sydney

Location
Boston
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Julia Dhar

Fellow, Science-based Approach to Human-centric Change

Julia Dhar is a Fellow based in BCG’s Boston office and a Managing Director & Partner. Julia was named a Fellow in 2022 and has focused her research on a Science-based Approach to Human-centric Change.

Her research explores elements for a “human-centric” approach to change, grounded in behavioral, cognitive and social sciences and questions such as:

  • How can the neglected levers of behavioral change produce sustainable and predictable organizational change?
  • What can leaders learn from paying attention to negative emotions at work?

Julia is co-author of The Decision Maker’s Playbook: 12 Tactics for Thinking Clearly, Navigating Uncertainty, and Making Smarter Choices published by Financial Times Publishing. Her work has also been published in leading publications including Harvard Business Review and the World Economic Forum.

Recent Work

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Harvard Business Review | February 27, 2024

How to Get People to Seize Opportunities at Work

People don’t always make use of opportunities and programs offered to them. Organizations can find ways to improve the take-up rates of products and programs by utilizing concepts from behavioral economics. These techniques have been used to convince more citizens to apply for tax benefits and more franchised hotels to use a new algorithmic pricing system, among other examples.

BCG.com | October 3, 2023

How Leaders and Employees Can Be Partners in Change

People closer to the decision making feel more favorably toward change than those further away. Employees need to have more agency in the process.

BCG.com | March 31, 2023

How Change Aversion Can Derail a Transformation

Change is difficult ... because people just don’t like it! Discover the reasons behind change aversion and ways that businesses can realize more successful change efforts.

BCG.COM | August 8, 2022

Why Airlines Need to Nudge Behavior, Not Just Hedge Fuel Costs

Saving fuel is everybody's business, from dispatchers and pilots to cabin crews and passengers.

BCG.COM | July 25, 2022

Beyond “Agree to Disagree”: Why Leaders Need to Foster a Culture of Productive Disagreement and Debate

Senior leaders must hear the full, unvarnished truth from employees. Use simple rules of thumb and checklists to gauge and ensure your organization’s openness to productive dissent.

BCG Henderson Institute | June 1, 2022

Familiar Yet Fatal: 10 Common Pathologies of Failed Change Efforts

Our research suggests that change efforts and leaders fall victim to 10 conventional and flawed “change-isms” — mental models, assumptions, and frameworks prevalent in change management.