Trust greases the wheels of online ecosystems. And safeguards foster that trust. But how do you know if you have enough—or too many?

It’s easy to recognize the need for trust, it’s more difficult for leaders to understand how to embed it in their ecosystems. To help leaders overcome potential roadblocks and reinforce end-to-end trust among their users, we've developed an organizing framework for building a robust digital trust network (DTN).

BCG’s AI-based Trust Index enables companies to break down stakeholder perceptions of their trustworthiness. Analyses based on the Index have yielded valuable insights about what builds, sustains, or destroys trust.

In the digital era, the demand for trust is skyrocketing. So how does a company design a digital architecture to build trust among its stakeholders?

Cities that forge trust with their residents are on the right track to a sustainable future. What does it take?

Trust can make or break ecosystem success, but it doesn’t always arise organically. Which instruments do successful ecosystems use to build and maintain trust among participants?