BCG Henderson Institute

Head & Heart with Dr. Kirstin Ferguson

"We need to understand that the core tenets of what makes us human, the heart, are just as important as the attributes of the head."

In Head & Heart: The Art of Modern Leadership, Dr. Kirstin Ferguson provides a practical guide to balancing the rational and emotional components of leadership.

Ferguson is an expert on leadership, an experienced leader in the private and public sectors, and a longtime advocate of gender equity. In her new book, she identifies the key attributes of a “head and heart” leader, providing people with the tools to reflect on and adapt their own approach to each situation. She combines vivid stories and extensive research to inspire her readers to become better, more authentic, modern leaders.

Together with Martin Reeves, Chairman of BCG Henderson Institute, Ferguson discusses the evolution of leadership thinking, what makes a “head and heart” leader, and how leaders can improve their effectiveness and adaptability. They also reflect on how leadership, and particularly the “heart” attributes, will be more crucial than ever with the rise of AI in the workplace.

Key topics discussed:

[02:36] How has thinking on leadership evolved?
[06:05] What are the attributes of a “head and heart” leader?
[08:25] How can you improve your “head and heart” leadership attributes?
[18:24] Are leaders aging, and is there a need to make space for younger talents?
[20:05] How might AI change the art of leadership?

Additional inspirations from Dr. Kirstin Ferguson:

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