Rob Lachenauer is the CEO at BanyanGlobal, an organization that advises the owners of the world’s leading family enterprises on strategy and governance.

He recently co-authored a book, Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise, that provides an overview of the success factors for family businesses, based on his experience as a family business advisor.

In a conversation with Martin Reeves, Chairman of the BCG Henderson Institute, Lachenauer argues that family businesses can represent both the best and worst forms of capitalism, outlines what separates the best from the worst, and describes the steps needed to build enduring family businesses.