BCG Henderson Institute

Assembling Tomorrow with Scott Doorley and Carissa Carter

"We're entering an era where things are changing so quickly […] that we're really operating in ignorance. [In that context], it's less important to be right, and more important to be ready to respond [to how things play out]."

In Assembling Tomorrow: A Guide to Designing a Thriving Future, Carissa Carter and Scott Doorley explore the intangible forces that make it hard to anticipate how new technologies create impact and what we can do about this challenge during the design process for new applications.

Carter is the Director of Teaching and Learning at the Hasso Plattner Institute of Design at Stanford – also known as the Stanford d.school. Doorley is a Creative Director at the d.school, having previously worked in the film industry for more than a decade.

Together with Martin Reeves, Chairman of the BCG Henderson Institute, they discuss how designers, technologists, and corporate leaders can more effectively harness transformative technologies like AI and artificial biology by giving more weight to non-technical factors like emotions, perceptions, imagination, and serendipity.

Key topics discussed: 

[01:23] The problem of runaway design
[03:16] The forces that make technology impact unpredictable
[09:17] The role of emotions in design
[11:59] Why we are not thinking about unpredictability in designing technologies
[15:17] Potential solutions to new design problems
[22:22] Applying these solutions to AI
[24:20] Implications for businesses

Additional inspirations from Scott Doorley: 

Additional inspirations from Carissa Carter:

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