BCG Henderson Institute

Julia Dhar

Alum Fellow (2022-2024), Science-based Approach to Human-centric Change

Expertise
Education

  • MPP, Harvard Kennedy School
  • BA, Economic and Social Sciences, University of Sydney

Location
Boston
Contact

Julia Dhar

Alum Fellow (2022-2024), Science-based Approach to Human-centric Change

Julia Dhar is a Fellow based in BCG’s Boston office and a Managing Director & Partner. Julia was named a Fellow in 2022 and has focused her research on a Science-based Approach to Human-centric Change.

Her research explores elements for a “human-centric” approach to change, grounded in behavioral, cognitive and social sciences and questions such as:

  • How can the neglected levers of behavioral change produce sustainable and predictable organizational change?
  • What can leaders learn from paying attention to negative emotions at work?

Julia is co-author of The Decision Maker’s Playbook: 12 Tactics for Thinking Clearly, Navigating Uncertainty, and Making Smarter Choices published by Financial Times Publishing. Her work has also been published in leading publications including Harvard Business Review and the World Economic Forum.

Recent Work

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Forbes | September 24, 2025

If RIFs Become Necessary, Handle Them Compassionately

If your organization needs to deal with downsizing or layoffs, know there is more to making cuts than the who, why, and when to cut.

Forbes | September 10, 2025

How To Hardwire Change And Prevent Backsliding

Organizational change should be treated as a strategic, long-term people-centered journey.

Forbes | August 27, 2025

Don’t Just Talk About Customer ‘Centricity,’ Live It—And Own It

Leaders need to put customers at the center of their day-to-day decisions and work.

Forbes | August 13, 2025

The Interns Are Speaking – Can You Understand Them?

Workplace communication, in both language and medium, continues to evolve.

Forbes | July 30, 2025

Lessons From NASA: How Failure Begets Success

Organizations need to learn from failure, encourage constructive discussions, debates, and even dissent, and move forward.

BCG.com | July 29, 2025

From Change Management to Change Strategy

Trial and error isn’t an option in your next change effort. To help you develop a tailored change strategy, we built an agent-based change simulator.