BCG Henderson Institute

Marcos Aguiar

Alum Fellow (2019-2022), Systemic Trust

Expertise
Education

  • PhD, industrial engineering, Loughborough University
  • MSc, control and automation, Federal University of Santa Catarina
  • BSc, electrical engineering, Federal University of Santa Catarina

BHI Affiliation
Location
São Paulo
Contact

Marcos Aguiar

Alum Fellow (2019-2022), Systemic Trust

Marcos Aguiar is a Managing Director and Senior Partner based in BCG’s São Paulo office. Marcos was named a BHI Fellow in 2019, and has focused his research on systemic trust.

His research explores the tools and tactics of how to build trust in organizations and applying it to a variety of research areas including business ecosystems, cities, metaverse, employees engagement, AI and technology. During his fellowship, he also led the development of BCG’s Trust Index, and helps executive teams and boards in developing organizations built on trust.

Marcos is a frequent speaker on these topics and has spoken at places such as TED in addition to C-suite events of Fortune 500 clients. His work has also been published in leading business publications including Fortune and the World Economic Forum.

Recent Work

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BCG.com | April 29, 2024

The Benefits of Data Sharing Now Outweigh the Risks

Sharing data with competitors might sound scary to executives, but only collaboration can solve some of industry’s biggest problems.

BCG.com | June 12, 2023

Safeguarding Trust in Your Digital Ecosystems

Trust greases the wheels of online ecosystems. And safeguards foster that trust. But how do you know if you have enough—or too many?

BCG.com | May 18, 2023

How to Embed Trust in Your Business Ecosystem

It’s easy to recognize the need for trust, it’s more difficult for leaders to understand how to embed it in their ecosystems. To help leaders overcome potential roadblocks and reinforce end-to-end trust among their users, we've developed an organizing framework for building a robust digital trust network (DTN).

BCG.COM | May 20, 2022

What AI Reveals About Trust in the World’s Largest Companies

BCG’s AI-based Trust Index enables companies to break down stakeholder perceptions of their trustworthiness. Analyses based on the Index have yielded valuable insights about what builds, sustains, or destroys trust.

BCG.COM | December 14, 2021

Beyond Blockchain: The Promise of Digital Trust Networks

In the digital era, the demand for trust is skyrocketing. So how does a company design a digital architecture to build trust among its stakeholders?

BCG.COM | December 10, 2021

Vibrant Cities Are Built on Trust

Cities that forge trust with their residents are on the right track to a sustainable future. What does it take?