BCG Henderson Institute

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Most organizations are running in place on a talent treadmill. They’ve been struggling for several years just to find enough “warm bodies,” with more than 10 million job openings consistently available, month after month, in the United States alone.

What organizations really need today—not next month or next year—is an uptick in talent with 21st century skills, as digital technology, AI, analytics, robotics, climate, energy, sustainability and other forces reshape the way we live and work.

The default solution to the mismatch between the skill level of current employees and the talent employers need is training. But recall your most-recent training experience: How did that work out?

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