Lynda Gratton is a Professor of Management Practice at London Business School and the CEO and founder of HSM advisory. Lynda has authored over ten books, including The 100-Year Life: Living and Working in an Age of Longevity co-authored together with Andrew J. Scott.
In her new book, Redesigning Work: How to Transform Your Organization and Make Hybrid Work for Everyone, Lynda discusses how to deliberately redesign work taking into account not only the specifics of each job, and the new possibilities for flexibility around time and place but also a range of other technological, social and ethical factors. She introduces a powerful framework for matching the needs of each type of work, by considering four productivity modes: energy, focus, coordination, and collaboration.
Based on her experience supporting companies around the world, Lynda suggests three groups that play an integral role in redesigning work: leaders in their narrative and role modeling, line managers in working and building accountabilities, and the employees themselves.
Together with Martin Reeves, Chairman of BCG Henderson Institute, Lynda dives deeper into how to embrace the historic inflexion point we currently find ourselves at, to redesign work for better employee satisfaction and retention, better customer engagement, and higher productivity.