"If we can frame uncertainty in terms of possibility, rather than potential loss, we will approach it with greater calm, resilience, and courage."
The coronavirus crisis has brought renewed attention to the value of resilience. Our research shows that resilience has an outsized impact on long-run performance, and companies can take concrete steps to realize it.
We need to avoid the waste and paralysis of planning for all possible unknowns. Fortunately, there are several strategies to avoid modeling everything.
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