BCG Henderson Institute

The Ritual Effect with Michael Norton

"Habits are the things we need to get done everyday. Rituals can help elevate these a little bit, transforming the boring actions of daily life into something with more richness and meaning."

In The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions, Michael Norton explores how the little things we do can create big impact.

Norton is the Harold M. Brierley Professor of Business Administration at Harvard Business School, where he also leads the unit for negotiation, organization, and markets. A well known and respected researcher on behavioral economics and well-being, his new book demonstrates the power of small acts—and how a subtle shift of turning habits into rituals can add purpose and pleasure to life.

Together with Martin Reeves, Chairman of the BCG Henderson Institute, Norton discusses how we can use rituals deliberately and effectively in our life and work, why it is important that rituals evolve over time, and how COVID changed our rituals as individuals and as teams.

Key topics discussed: 

[00:52] Ritual vs. habit
[03:39] The power (and pitfalls) of rituals
[07:08] Deliberately using rituals (in private life and the workplace)
[13:41] The importance of evolving rituals
[18:22] How COVID changed our rituals
[21:20] How CEOs can harness the power of rituals

Additional inspirations from Michael Norton: 

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