A new study by BCG GAMMA, BHI, and MIT-SMR suggests a counterintuitive key to morale and organizational effectiveness: robots.
AI isn’t just about technology. It’s about people, processes, culture, and business strategy, too. Companies need to bring all the pieces together.
The majority of all companies see AI triggering modifications to their business models in the next 5 years and more than 90% predict that AI will drive new business value over the same period.
Nearly 85% of executives expect AI will give them a competitive advantage but their adoption of AI isn’t matching up: just 1 in 5 of the companies use AI.
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