Social media sites are rife with stories that pit tyrannical leaders against downtrodden employees—the heartless bosses issuing return-to-the-office mandates against loyal and productive employees who’d rather work from home.
Some of the modern-day Gordon Gekkos are now even using electronic badge-swipe data to confirm when employees are in the office and threatening financial penalties if they don’t comply with in-office orders.
But how much of this reported friction is hype and how much is real? Is there really a big battle taking place? Recent survey data from the BCG Henderson Institute, our company’s internal think tank, suggests leaders and their teams are generally on the same page. The social media gripers are the outliers.
The survey asked more than 1,600 global office workers—both employees and managers and executives—whether they performed most effectively in person, remotely or equally effectively in both when performing the following types of work:
- Administrative work
- Focus work
- Affiliation-and-development
- Overseeing teams (asked of people managers only)
- Team logistics (people managers only)
- Coaching (people managers only)