Technology » AI Competitiveness
How can companies and governments unlock the full benefits of AI to build competitive advantage?
Every CEO worries that culture will make or break their company’s A.I. deployment, but few realize that, conversely, A.I. can also transform organizational culture. When companies use the technology successfully, employees across the organization are able to perform more efficiently and collaborate more effectively.
Only when companies are able to earn a social license for AI, winning the trust of employees, customers, and society at large, will they have what is required for the sustained use of AI at scale.
The sooner CEOs come to grips with the value-risk tradeoffs of using A.I.-driven systems, the better they will be able to cope with both regulations and expectations in an A.I.-driven world.
As firms embed more and more artificial intelligence in products and processes, attention is shifting to the potential for algorithms to make bad or biased decisions. Inevitably, many governments will feel regulation is essential to protect consumers. In a new article published by Harvard Business Review, we look into how this regulation might take shape and what it means for companies.
The way governments, institutions, and companies—the triple helix of business innovation—interact influences an ecosystem’s formation, especially when an entire nation treats a technology as a strategic priority.
The real lesson that China’s A.I. experience teaches us is that in the world of artificial intelligence, as in the case of human intellect, it’s critical to go a mile wide—and many miles deep.
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