Organization » Humanity of Business
Employees—and the organizations they work for—are increasingly seeking purpose and meaning. What is the role of business in society?
"If hospitality is about making people feel seen, the best way to treat them is not like a commodity, but as a unique individual. Unreasonable hospitality means that one size fits one."
Retailers and service providers should rethink where and how they deploy their sales agents in light of data that shows current approaches aren’t delivering the experiences consumers want.
Learn how Chinese entrepreneurs -- long guided by Confucianism's emphasis on authority and regulation -- are now looking to Taoist philosophy for a new, dynamic leadership style.
The 2019 TED conference in Vancouver was a dizzying mix of talks cataloging what’s new in technology, entertainment, design, and beyond. From a business perspective, there were a handful of themes that captured vividly important shifts in the zeitgeist.
Setting a purpose is an easy exercise to pursue when no discomfort or change is involved. The purpose of purpose is to change the current reality, not to justify it.
Our research leveraging natural language processing shows that firms pursuing a purpose have been rewarded by faster growth, higher employee engagement, and, paradoxically, superior financial performance.
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