Technology » AI & Society
AI can be a critical lever to both solve and heighten societal challenges. How can we ensure that it creates a positive impact?
"To stay smart in a smart world is not just a question of whether deep neural networks can be made smarter, but also how we can be made smarter. Smart technology needs smart citizens."
The adoption of AI in the Global South is hindered by the lack of talent, infrastructure, and local AI firms. To remain competitive, incumbents must play the role of AI "national champions", and become the prime consumers of the new technology in their home markets. By initiating AI adoption, "national champions" can sow the seeds of an AI ecosystem and catalyze talent creation.
In the age of AI where algorithms continuously improve through interaction and mutual learning with humans, companies must realize that their AI efforts won’t be optimal if they only focus on the technology or humans. They need to combine both.
Whatever you may privately feel about the technology, A.I. is here to stay. But have business leaders developed the right attitude to productivity in the A.I. Age?
Every CEO worries that culture will make or break their company’s A.I. deployment, but few realize that, conversely, A.I. can also transform organizational culture. When companies use the technology successfully, employees across the organization are able to perform more efficiently and collaborate more effectively.
Only when companies are able to earn a social license for AI, winning the trust of employees, customers, and society at large, will they have what is required for the sustained use of AI at scale.
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