Technology » Systemic Trust
In the digital era, the demand for trust is skyrocketing. How can a company design a digital architecture to build trust among its stakeholders?
Trust greases the wheels of online ecosystems. And safeguards foster that trust. But how do you know if you have enough—or too many?
It’s easy to recognize the need for trust, it’s more difficult for leaders to understand how to embed it in their ecosystems. To help leaders overcome potential roadblocks and reinforce end-to-end trust among their users, we've developed an organizing framework for building a robust digital trust network (DTN).
BCG’s AI-based Trust Index enables companies to break down stakeholder perceptions of their trustworthiness. Analyses based on the Index have yielded valuable insights about what builds, sustains, or destroys trust.
Regulators are turning up the heat on digital platforms, but traditional remedies are clearly not adequate. Viewing antitrust through the lens of trust may provide answers.
Why do we trust some companies and not others?
As the exuberance around a new industry and its seemingly unlimited potential meets the inevitable reality of side effects, it is time for the tech industry to complement its focus on functionality with an equal emphasis on governance and trust
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