There is no doubt that A.I., especially with the advent of generative A.I., is a technological revolution. As organizations look to reap the full benefits of this technological revolution, however, they must now turn their attention to the human impact of this revolution.
"I think the post-generational society is a huge opportunity for companies – if they are willing to get rid of some of their assumptions: For example, that younger people bring in new skills and, therefore, a company is better off if it has a younger labor force. That can be true, but we shouldn't forget about some of the benefits of age diversity."
Using A.I. can help companies transform their performance and sustain that transformation, not just keep track of legacy metrics.
"I think if you look back over the last 1,000 years, very few societies have been well set up for automatic shared prosperity. I think it's always a fight — it’s always a discussion."
It’s vital for companies to develop a future-proofed A.I. strategy before setting out in the marketplace, whether that’s now or in the future. To be strategic, executives will need to stop thinking about generative A.I. as a new tool and instead embrace it as a revolution.
The layoffs haven’t changed things very much. You still need to create a workplace where the talent you need wants to work. If you do so, you’ll do okay. If you don’t, you’ll struggle.
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