For industry incumbents to get more out of A.I., they need to allow for meaningful collaboration with 'transformers' who understand the technology deeply.
Collaborating with AI startups or scale-ups to overcome technology gaps, skills deficits, and obsolescent ways of working can yield immense benefits for incumbent companies.
We see three opportunities for business leaders who want to enhance their companies’ CX and drive greater satisfaction. First, focus on frictionless commerce. Second, consider augmented experiences. Finally, emphasize intuitive interactions.
As GPT-4 and other new models are released, leaders need to constantly assess the implications for their business.
This powerful technology has the potential to disrupt nearly every industry, promising both competitive advantage and creative destruction. Here’s how to strategize for that future.
Incumbents in many industries are experimenting with syn-bio engagement strategies. However, they can’t rely solely on traditional buying and selling relationships because the syn-bio ecosystem in still very nascent.
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