"Managing in the age of outrage is not managing outrage. Managing outrage is crisis management, and we’ve done that for years now. The age of outrage is capturing this zeitgeist at the moment."
"Just like human beings, businesses age. And, like organisms, they fight aging at every level. […] But the truth is, as you age, you’ve got to change how you behave, how you manage, and how you invest."
"A big bet is a strategy that has the potential for high impact, but also cannot be predicted. You need these big bets – but you have to [..] approach them differently than you do your normal, incremental strategies."
"This is a revolution in economics ... we're saying, let's do things completely differently, let's take behavioral models that are built by observing how people behave."
"I don't think systems thinking can ever replace the experience or knowledge of context that a leader or a decision-maker has, but I do think it can help their thinking."
"[There are scenarios of] enormous economic growth where maybe the economy would be doubling every few months."
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