"We need to understand that the core tenets of what makes us human, the heart, are just as important as the attributes of the head."
"Your working relationships strongly determine your success and your happiness. Stop leaving it to chance. Actively manage them—do not just hope, maybe it’ll be different this time."
“Too often when we tackle the biggest subjects of our time, we get stuck in what I call the aspiration trap. (…) A big bet… is really an effort to embrace a big goal to find fresh innovative solutions that could help us actually solve those problems.”
"Everyone thinks they understand [incentives] because we all use them. But it turns out that there is an advantage to thinking about them in a more organized and systematic way."
"If we are to be able to harness the upsides [of these technologies], we have to take a cold hard look at their potential downsides. Too often, people fall into one or other camp—naive techno optimists […] or modern-day Luddites. That does not cut it anymore."
"Intelligent failures are intelligent because they're the only way to get some valuable new knowledge that you need to make progress."
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