"True circularity isn’t about downcycling materials into single-use products—it’s about creating systems where waste becomes the building block.… This approach not only ensures superior performance and sustainability for consumers but also transforms the entire value chain."
"Psychological targeting is the ability of algorithms to penetrate our minds to decode our psychology. […] The moment they understand what is driving your behavior your needs, motivations, preferences, and fears they can also influence your behavior."
"What worries me about AI is that we've got this huge potential for summarizing information and expanding simple instruction sets but instead we’re going to use it to send more emails."
"AI is an umbrella term, so it’s very important to look into the specific applications you’re thinking of using at your company to see if there are real technical advances that power them. […] The people who are working at your organization are best positioned to evaluating whether AI might be used to carry out their tasks."
"Managing in the age of outrage is not managing outrage. Managing outrage is crisis management, and we’ve done that for years now. The age of outrage is capturing this zeitgeist at the moment."
"Just like human beings, businesses age. And, like organisms, they fight aging at every level. […] But the truth is, as you age, you’ve got to change how you behave, how you manage, and how you invest."
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