Use a nine-point robustness and resilience framework to determine if your business model can provide ongoing competitive advantage.
To remain viable over the next decade, leading brands must reconceive the physical store by focusing on four functions where the in-person experience provides customers with clear and defendable value.
In order to manage chronic uncertainty, companies must act on three vectors — they must predict the future, improve their ability to react with agility, and cushion the impact of unforeseen events by being better prepared — and A.I. can be used as an ally for all three.
In business ecosystems, a dynamic group of largely independent partners work together to deliver integrated products or services. While the health care system meets all requirements of a business ecosystem, it is rarely managed as one.
A complex marketplace is taking shape. Corporate management teams with data-sharing interests need to get up to speed.
Paying attention to the right metrics and red flags will help leaders sidestep the most common pitfalls in the four phases of ecosystem development.
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