Large language model-powered virtual assistants are about to get between traditional companies and their customers, forcing executives to make tough choices sooner than expected.
If companies invite users to enter the virtual worlds they’ve created, society expects them to take responsibility for user experiences.
If we can’t successfully adapt to trust, hybrid, asynchronous and flex-work, it’s hard to imagine how we’ll deal with the tech-driven changes that lie ahead.
The geography of global talent pools is shifting – the global population is growing and becoming more educated. Many countries that rely on migrant talent today lack crucial connections to those countries that will become future talent hubs.
Employers need to think deeply about the ways in which technology affects their employees. Part of that calculation should be a simple question: Does it—or can it—make work better for them?
The next era of competition is at hand. To succeed in an environment of high uncertainty, greater short-term pressure, and tighter resource constraints, companies must become even better and more efficient at developing options for future advantage while continuing to perform in the present.
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