Change is difficult ... because people just don’t like it! Discover the reasons behind change aversion and ways that businesses can realize more successful change efforts.
Resist the temptation to scale back investment––instead, use the benefits of digital platforms to help your company through challenging periods.
コロナ禍を経て生じた価値観の変化や、働き方の多様化、今後の世界の主役を担うZ 世代の志向などから、ウェルビーイングへの注目が高まっています。本稿では、独自調査の結果も踏まえながら、従業員のウェルビーイング向上に向けて企業が目指すべき経営モデルについて考察します。
There is a growing focus on well-being, with a pandemic-induced shift in values, evolving work styles, and the rising influence of Generation Z. This article explores the management model for enhancing employee well-being, based on our survey findings and research.
Pay attention to ChatGPT, the Metaverse and all other work- and life-altering technologies. Make predictions; but know they are woefully linear. Then, perhaps, supplement your linear thinking with exponential fiction and fantasy.
We see three opportunities for business leaders who want to enhance their companies’ CX and drive greater satisfaction. First, focus on frictionless commerce. Second, consider augmented experiences. Finally, emphasize intuitive interactions.
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