Our Strategy Lab translates business ideas that offer real impact by capturing, developing, and applying cutting edge thinking from within and beyond business.
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LEARN MORE"If hospitality is about making people feel seen, the best way to treat them is not like a commodity, but as a unique individual. Unreasonable hospitality means that one size fits one."
"Flexibility is more than where people work. It's rethinking how and when we work that allows us to unlock the potential in people, improve organizational performance, and build more inclusive organizations."
Coming resource constraints threaten the successful business models of today's companies. To find success in a new environment, businesses must find new abundance.
"Organizations need to understand that they cannot allow the standards and the reporting efforts to drive their strategy. It's the other way around."
Breaking the inherent trade-off between search and execution will require new approaches. We describe one such approach, “co-ambidexterity,” which interweaves firms’ and customers’ search and execution processes.
As migration accelerates and work is decoupled from place, cities must recruit for the economy they want, not the economy they have.
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