Our research suggests that change efforts and leaders fall victim to 10 conventional and flawed “change-isms” — mental models, assumptions, and frameworks prevalent in change management.
Shift your mindset and operating model. It’s better to grow the pie together as an ecosystem than to fight alone for a larger piece.
Ecosystems are popular in business because they foster innovation, address complexity, scale quickly, and adapt to changing environments. They can do the same for cities.
"By looking at challenges, you generate much more interesting strategic questions, actions, and issues than you do if you start with aspirations and goals."
"Like ocean tides, we need to learn to ride each wave and then transition into the next. Trying to hold onto a wave for too long leads to frustration and stagnation."
Charging different prices is often fairer than charging everyone the same price. Companies should take steps to educate customers and win their support for this approach.
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