"We spend a lot of time thinking about the ideas we want to communicate, but we think a lot less about the specific words we use to express those ideas – and that's a mistake, because subtle shifts in the language that we use can actually have a big effect on our impact."
In a world of complexity, uncertainty, and scarcity, public agencies need to move beyond “strategy as planning” as the default, choose their strategic approaches based on the requisites of their environment, and use strategy to bridge the gap between policy and implementation.
"The first component of the good jobs system is investment in people, but the secret sauce are the four operational choices that make employees work better. […] Focus and simplify, standardize and empower, cross-train, and operate with slack.”
In a volatile, uncertain world, successful strategies are those conceived as portfolios of options rather than as roadmaps. Here's how to create and communicate such strategies.
When generative AI’s capacity for strategy creation is put to the test, it reveals where its strengths lie — and where humans still have the edge.
Reflections on the power of emotions in business.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |