Brexit can be seized as an opportunity to develop the macroeconomic, adaptive, and shaping capabilities which global corporations will increasingly need in an environment when uncertainty is endemic not just in business but at the levels of society, politics, and economics.
Jim Hemerling outlines five organizational change imperatives, centered around putting people first, for turning company reorganization into an empowering, energizing task for all.
Strengthening a company’s CI capability requires resources, but what’s more important than the dollar amount is how those dollars are directed.
If you want to build a business that lasts, there may be no better place to look for inspiration than your own immune system.
By measuring, interpreting, and applying knowledge from customer experiences, and using this information to fuel decisions, companies can elevate their CI function—and their own position in the marketplace.
If we, as business leaders, don’t step up to shape a more positive future, it is increasingly clear that we risk a backlash that will limit our ability to create value in our own enterprises and for our customers.
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