In order to manage chronic uncertainty, companies must act on three vectors — they must predict the future, improve their ability to react with agility, and cushion the impact of unforeseen events by being better prepared — and A.I. can be used as an ally for all three.
In business ecosystems, a dynamic group of largely independent partners work together to deliver integrated products or services. While the health care system meets all requirements of a business ecosystem, it is rarely managed as one.
Hanson and his coauthor, Marc Epstein, focus on corporate ethics, exploring the differences between bad apples, bad barrels, and bad orchards, and suggesting strategies for dealing with these challenges.
“Building a reputation of trust and neutrality is really hard. The best way to do it is just to make it clear what business you will be in and what business you will not be in when you start competing with your customers.”
“By getting [telematics] data in house, the ways that we're able to use that data have increased exponentially beyond what we even originally thought... it'll help us shift from, not just being responsive to our customers, but being proactive with our customers.”
Listen to CEO of Eneva discussing how his company initiated its sustainability journey.
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