Listen to Vicki Escarra as she reflects on the importance of cross-sector collaboration to drive meaningful, societal impact at scale while generating benefits for all organizations involved, including corporations.
To remain viable over the next decade, leading brands must reconceive the physical store by focusing on four functions where the in-person experience provides customers with clear and defendable value.
In order to manage chronic uncertainty, companies must act on three vectors — they must predict the future, improve their ability to react with agility, and cushion the impact of unforeseen events by being better prepared — and A.I. can be used as an ally for all three.
In business ecosystems, a dynamic group of largely independent partners work together to deliver integrated products or services. While the health care system meets all requirements of a business ecosystem, it is rarely managed as one.
Hanson and his coauthor, Marc Epstein, focus on corporate ethics, exploring the differences between bad apples, bad barrels, and bad orchards, and suggesting strategies for dealing with these challenges.
“Building a reputation of trust and neutrality is really hard. The best way to do it is just to make it clear what business you will be in and what business you will not be in when you start competing with your customers.”
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