When organizations create forward-looking smart KPIs with AI, they see increased strategic alignment.
"If we are to be able to harness the upsides [of these technologies], we have to take a cold hard look at their potential downsides. Too often, people fall into one or other camp—naive techno optimists […] or modern-day Luddites. That does not cut it anymore."
There is no doubt that A.I., especially with the advent of generative A.I., is a technological revolution. As organizations look to reap the full benefits of this technological revolution, however, they must now turn their attention to the human impact of this revolution.
Technology’s impact on productivity growth has been consistently overstated — are analysts repeating that mistake with generative AI?
"Intelligent failures are intelligent because they're the only way to get some valuable new knowledge that you need to make progress."
In an increasingly interconnected world, business leaders should not merely focus on a narrow set of financial variables and transactional relationships. Instead, they must observe, adapt to, and shape the broader set of political, economic, social, and biological systems upon which business depends. This requires a shift in business thinking.
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