Organizations should think carefully before integrating unexplainable, “black box” AI tools into their operations, and take steps to help determine whether these models are really worth the risk before moving forward.
Six ways to realize intergenerational leadership — takeaways from the 2023 St. Gallen Symposium.
Large language model-powered virtual assistants are about to get between traditional companies and their customers, forcing executives to make tough choices sooner than expected.
If companies invite users to enter the virtual worlds they’ve created, society expects them to take responsibility for user experiences.
If we can’t successfully adapt to trust, hybrid, asynchronous and flex-work, it’s hard to imagine how we’ll deal with the tech-driven changes that lie ahead.
"Non-disruptive creation is when you create a new market where there once wasn't any. So there's no displacement of industries, companies, or jobs. In a sense, it's the flip side of disruption."
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